Smart FSM SaaS - Field Service Management System

Smart FSM SaaS - Field Service Management System v1.8

Version 1.8 – 23 October 2026

New – Owner Website
[New] Public website for every owner with a block-based page builder
[New] Online booking form, track my job page and service pages with prices
[New] Service area postcode check
[New] App download section with QR code and store buttons
[New] Picture library, design options and SEO settings
[New] Custom domain per owner

New – Operations
[New] Dispatch board with drag and drop rescheduling
[New] Service contracts (AMC) and recurring maintenance schedules
[New] Service level targets with breach alerts
[New] Estimates with online client approval and signature
[New] Credit notes, payment reminders and automatic invoice on completion
[New] Purchase orders, suppliers and low stock reorder
[New] Branches, client sites and asset service history
[New] Import and export (CSV / Excel), trash and restore
[New] Calendar feed for technicians

New – AI
[New] Multiple AI services: OpenAI, Anthropic Claude, Google Gemini or any compatible service
[New] Owner adds their own AI key (encrypted); AI follows the subscription plan
[New] AI summary on dashboards, weekly summary by email, AI plan for the day
[New] AI job summary, photo check and priority suggestion

New – Mobile & API
[New] Mobile API for the Android & iOS apps (apps available as an add-on)
[New] FSM Technician and FSM Client Flutter apps with company code and QR sign-in

Improved
[Improved] New dashboards for Super Admin, Owner, Employee and Client with period filters and live refresh
[Improved] Employee and client menus show only what each role needs
[Improved] Sidebar menu regrouped under common titles
[Improved] Website footer, content and pictures
[Improved] Translations updated for all 12 languages
[Improved] Documentation: full feature guide

Fixed
[Fixed] Access control: users can only open records of their own account
[Fixed] Small bugs and layout issues
Version 1.7 (08 Jun 2026)
* WhatsApp Integration for Sending Notification
* Razorpay Payment Gateway Integration
* Added WO Request Kanban View
* Added Work Order Kanban View
* WO Request Archive Management
* Work Order Archive Management
* Change the UI, Dashboard, and Client & Employee modules

Version 1.6 (17 March 2026)​

* Add n8n Integration
* Add OpenAI Integration
* Add Duplicate Workorder Features
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