Mobijet Admin is utilized to Manage and screen Mobijet Agent, Clients, and Customer Support Tickets. It has an assortment of helpful observing elements. It offers Admin, a bunch of instruments for Monitoring specialists, client, and their visits.
ADMIN APP FEATURES LIST
Secure Admin Login
Login from Admin Email/Password Login for Admin Set Security PIN Multi-Device LoginDashboard Statistics
Agents, Customers, Departments, Tickets, Groups, Agent Chats Count View Current Second Admin Statistics View Agents & Customers who are online Recent Support Tickets Recent Agent’s Group Chat Recent Individual Chat View Reports/Complains by Users Recently Joined Customers & Agents Activity history & Alerts buttonAll Customers
View All Customers Add Customers Manually (with Email/password OR Phone) For manually added customers with Email Id. Ask them to use the FORGET PASSWORD option on the Login Page Search Customers by Name, User ID, Firebase UID, Phone, Email Sort by Approved, Blocked, Pending, Online Customers View Customer Profile View Account Current Status Approve / Block Customer (with the message) View the Account alert message View/Edit Customer’s Name, Phone, Email, Photo Customer Ticket Counts View Customer Ticket List View Customer Device Information View Last seen, Joined on, Account created by, Firebase UID View Current Login Status View Notification Delivery Status Force Logout (Customer Will be log out from their device) View Customer Notification View Android, and iOS visit counts Call / Email Redirect ButtonAll Agents
View All Agents Add Agents Manually (with Email/password OR Phone) For manually added agents with Email Id. Ask them to use the FORGET PASSWORD option at the Login Page Search Agents by Name, User ID, Firebase UID, Phone, Email Sort by Approved, Blocked, Pending, Online Agents View Agent Profile View Account Current Status Approve / Block Agent (with the message) View the Account alert message View/Edit Agent’s Name, Phone, Email, Photo Agent Ticket Counts View Agent Ticket List View Agent Device Information View Last seen, Joined on, Account created by, Firebase UID View Current Login Status View Notification Delivery Status Force Logout (Agent Will be log out from thier device) View Agent Notification View Android, and iOS visit counts Call / Email Redirect Button All activities & change alerts will be sent to AdminAssign Second Admin
Assign an AGENT as SECOND ADMIN who can use the User App to Manage & Monitor with Special Roles Assigned. Assign / Change Second Admin anytime Agent will be notified automatically All activities & change alerts will be sent to Adminetc
